Programming Terms of Service

Refund Policy

All custom programming invoices are non-refundable.  If you are unclear about anything related to your project, please ask questions before paying the invoice.

Quotes

Quote are free!  We will generously spend up to one hour discussing project details in a meeting!  For additional hours, we will ask for a consulting fee.  We provide a fixed quote for projects expected to be under 10 hours.  Larger projects are subject to an adjustment of twenty percent above or below the original estimate.

Hourly Rates

Rates are $120 per hour and jobs are quoted by the half hour, with a minimum total price of $180.

Payment Method

We send invoices via PayPal, which is compatible with almost any other form of payment.

Open Source Code Delivery

For smaller projects around $960 or less, payment is required in advance to begin working.  For more advanced projects, payment in increments is acceptable, with a complete payment upon completion prior to code delivery.

Bug Fixes

We use strict programming and testing methods.  Our work is guaranteed for one year underneath this policy.

Compatibility

We cannot guarantee compatibility of my work with future versions of NinjaTrader.

Non-Disclosure

We will sign a Non-Disclosure Agreement if one is provided.