Support
These articles are written to assist customers with support on the NinjaTrader Desktop Platform and with using connecting various prop firms to NinjaTrader.
Troubleshooting Follower Account Sync Issues
This article is intended to be a complete overview for troubleshooting unique and rare situations when trades aren’t being copied as expected! Our standard…
How to Trade on NinjaTrader Using a Mac
The NinjaTrader desktop platform and our software only work on Windows. However, you can still trade NinjaTrader on a Mac using a Virtual Private…
My Trades are Not Copying to Some Follower Accounts
If your trades are not copying to some follower accounts, follow these steps to troubleshoot and resolve the issue: Trade Copier Settings 1.…
Tradovate Connection Guide for NinjaTrader | Prop Firms
This article walks through how to connect your Tradovate Prop firm account to NinjaTrader. Important: Some prop firms may require you to sign agreement…
Rithmic Connection Guide for NinjaTrader | Prop Firms
This article walks through how to connect your Rithmic Prop firm account to NinjaTrader. Important: Some prop firms may require you to sign agreement…
How to Check Software Version for NinjaTrader and Your Software
This article explains how you can check and see if you have the latest download for NinjaTrader and our software. Our NinjaTrader Addons: Step…
How to Resolve NinjaScript Errors
This article outlines common NinjaScript compile errors that may appear when importing a third-party add-on, removing a NinjaScript Assembly, using the Strategy Builder, or…
How To Reset Frozen Orders In NinjaTrader
In certain situations, it is possible for orders to get locked in an order state. This can happen on all types of accounts depending…
Connect APEX Trader Funding To NinjaTrader
Below we will create a guide to connect APEX Trader Funding to NinjaTrader. You can also reach out to our team using the button…
Resolving NinjaTrader Issues with OneDrive
NinjaTrader should not be used with OneDrive as you may encounter file access violations or other issues when OneDrive attempts to sync files to…