Legal
Delete Your Data
How to ask us to delete what we keep from your Facebook and Instagram messages.
In Short
This page is for anyone who has sent a message to the Affordable Indicators Facebook Page or to our Instagram account. You do not need an Affordable Indicators account to ask us to delete your data.
We keep your messages and our replies, the name and ID that Meta shows us, and the times we last wrote to each other. We never get your Facebook or Instagram password.
To have it deleted, message us “Delete my data”, email admin@affordableindicators.com, or use our Contact page. We check that the request really comes from you, delete your data and let you know when it is done.
Orders, invoices and license records that your purchases or the law require us to keep stay, and we tell you which ones and why. Deleting your data here does not remove the conversation from your own Messenger or Instagram app. You can delete it there yourself.
What We Keep
When you message the Affordable Indicators Facebook Page or our Instagram account, Meta passes your message to our own support inbox so our team can answer you. From those conversations we keep:
Your messages and our replies, including any photos or files you send us.
Who you are on Facebook or Instagram: the name Meta shows us and the ID Meta gives you for our Page. On Instagram we also get your username, profile picture, follower count, whether your account is verified, and whether you follow us and we follow you.
When you last wrote to us and when we last replied.
We never get your Facebook or Instagram password, and we only have your email or phone number if you type it in a message.
How to Ask Us to Delete It
Any one of these works:
1. Send us a message on Facebook or Instagram that says “Delete my data”.
2. Email admin@affordableindicators.com with the subject “Delete my data” and tell us the Facebook name or Instagram username you messaged us from.
3. Use our Contact page and tell us the same.
We check that the request really comes from you, delete your data, and let you know when it is done.
Example Requests
Say which Facebook name or Instagram username you messaged us from, so we can find the right conversation. For example:
In a message: “Delete my data.”
By email: subject “Delete my data”. In the message: “I wrote to Affordable Indicators on Instagram as @yourusername. Please delete my data.”
On the Contact page: “Delete my data. I messaged you on Facebook as Your Name.”
What Gets Deleted
Your Facebook and Instagram messages in our support inbox, the copies of them Meta sent us, and your name, username, picture and Meta ID.
If you are also a customer, we keep what your purchases and the law require, such as orders, invoices and license records, and we tell you what we kept and why.
Deleting your data here does not delete anything inside Facebook or Instagram. Your conversation with us stays in your own Messenger or Instagram app until you delete it there.
More about how we handle your information is in our Privacy Policy. Questions? Contact us at admin@affordableindicators.com.