How to Update Your Login Information
Keeping your login details up to date ensures secure and uninterrupted access to your Affordable Indicators account. You can easily manage your account settings by visiting the Account tab within your dashboard.
To update your account password or change the email address associated with your account, go to the following page:
🔗 Edit Account – Members Area
Here, you can:
- Change your current password to something more secure or easier to remember.
- Update the email address where you receive order confirmations, product updates, and other account-related communications.
If you are unable to access the email address currently linked to your account and have also lost your password, don’t worry. Our support team is available to help. We can securely update your account to a new email address, allowing you to regain access and reset your password.
How to Change Your Password
If you’ve forgotten your password or simply want to create a new one, you can reset it at any time using our secure password recovery tool. This is a quick and easy process that allows you to regain access to your account without needing to contact support.
To set or reset your password, visit this page:
🔗 Lost Password – Members Area
After submitting your request, you’ll receive an email with instructions to create a new password. Be sure to check your spam or junk folder if you don’t see it within a few minutes.
Where to View Your Orders
You can view your complete order history from the Orders tab in your account dashboard. This section provides a detailed list of all your past purchases, including:
- Order numbers
- Purchase dates
- Products or services purchased
- Order status (e.g., completed, pending, or processing)
- Invoices
To access your order history, go to:
🔗 Orders – Members Area
If you have any trouble locating an order or need assistance, our support team is happy to help. Please use the chat button in the lower right-hand corner of our website to reach out to us!
Keeping your account working for you
Use the email you bought with. Your downloads, user manuals and licenses are all tied to your Affordable Indicators account, so sign in with the email address you used at checkout. If you have bought under two addresses and something is missing, ask us in the chat for help finding it.
Use a password only you know. Your account holds your licenses and NinjaTrader Machine IDs, so keep the login to yourself.
Where everything else lives. In the Members Area you will also find NinjaScript Downloads for your software, User Manuals with release notes, and the NinjaTrader Machine IDs page where you register the computers you use. Where to find your latest downloads explains the first.
Not receiving our emails?
Password resets and order confirmations come from our website. If one does not arrive within a few minutes, check your spam, junk or promotions folder, make sure you typed the email address you registered with, and add our address to your contacts or safe senders so future emails land in your inbox.
For anything you cannot change yourself, such as an order under a different email address, contact us in the chat with your order number; it is on your order confirmation email and in the Orders tab.
Related help articles
- Where Can I Find the User Manual and Release Notes for My Software?
- Where Can I Find My Latest NinjaTrader Software Downloads?
- What Should I Do If I Have Payment Issues on the Checkout Page?
- How Do I Add or Update My NinjaTrader Machine ID?
Still need help? Browse every answer in the Help Center, or use live chat on our website and we will help you directly.