NinjaTrader: “No such route exists”
This is a rejection from the Rithmic side: the firm’s system does not accept the trade route on the order.
It has been seen on NinjaTrader 8.1.8.2 with specific firms’ Rithmic accounts, while the same build routes normally to other firms, so an old build is not the cause.
The fix
Updating NinjaTrader is not a known fix for this one. Send the exact rejection to your firm and ask which trade route their system expects for NinjaTrader orders, and whether it supports NinjaTrader on your account at all.
Why it appears suddenly
This error tends to arrive on a setup that has worked for months, or on a firm you have just added, which makes people look for something they changed on their own machine. The route check happens on the firm’s Rithmic system, so the answer has to come from the firm.
If you have updated NinjaTrader recently
Two things are worth checking on the new build.
Confirm Multi-Provider mode survived the update, under Tools > Settings > General. If it did not, the Configure option disappears from the Connections menu and it looks like a much bigger problem than it is.
Confirm your connections still hold their passwords. Upgrades are one of the situations in which stored credentials go missing while the connection definition remains.
What to send your firm
The firm can only check the route if it knows exactly what was rejected. Before you contact them, collect:
- The full rejection text from the Log tab in the Control Center, with the time it appeared.
- The account name as it shows on the Accounts tab.
- The connection you used: Rithmic for NinjaTrader Brokerage, and the System you picked in its settings.
- Your NinjaTrader version, from Help > About.
Common questions
Did the order go through? No. A rejected order was not placed, so it did not open a position. If you sent several orders around the same time, still check the Orders and Positions tabs before you try again.
Is my Rithmic connection set up wrong? Usually not, if the same connection logs in and shows your account. If you are setting up a firm for the first time, compare your settings with our Rithmic Connection Guide. If Configure is missing from the Connections menu, see Why “Configure” Is Missing From Your NinjaTrader Connections Menu.