How to Take a Screenshot of My Chart?

Capturing just a part of your screen can save time and make your communication more precise. Both Windows and Mac offer built-in ways to do this without needing any extra software. Here’s how you can take a partial screenshot on each platform:

On Windows

Windows includes a simple and effective built-in tool called the Snipping Tool (or Snip & Sketch on newer versions). Here’s how to use it:

1. Press Windows + Shift + S
2. The screen will gray out and your cursor will turn into a crosshair.
3. Click and drag to select the area you want to capture.
4. Once selected, the screenshot is copied to your clipboard.
5. You can now paste it into any application using Ctrl + V or by right-clicking and selecting Paste.

This method is great for quickly sharing only the information you want without editing afterward.

On Mac

macOS also makes it easy to capture screenshots with a few different options:

1. Capture the full screen:
   Press Shift + Command + 3.
2. Capture part of the screen:
   Press Shift + Command + 4, then drag to select the desired area.
3. Capture a specific window:
   Press Shift + Command + 4, then hit Space, and click on the window you want.
4. Copy a screenshot to the clipboard:
   Hold Control while using any of the combinations above.

All screenshots on Mac are saved to your desktop by default unless you’re copying them directly to the clipboard.

More ways to capture on Windows

• Windows + Print Screen saves the whole screen as a file in your Pictures > Screenshots folder.
• Alt + Print Screen copies only the active window, for example a single NinjaTrader chart, to your clipboard.
• After Windows + Shift + S, click the notification that appears to open the image in the Snipping Tool, where you can mark it up and save it as a file.

What to capture when you contact support

A good screenshot often answers the question straight away. Include:

• The whole chart or add-on window, including its title bar, so we can see the instrument, time frame and account.
• Any error message, in full.
• The Log tab of the NinjaTrader Control Center if something failed, since the exact error text is shown there.
• The settings window of the indicator or add-on if the question is about how it is set up.

Before you send it, check that you are happy to share everything in the picture. Crop out anything private, such as account numbers or balances. You can paste the image straight into the help chat in the lower-right corner of our website with Ctrl + V.